Community Healthcare Center continues to offer core services of primary care, mental health services and care coordination


To celebrate The Big Payback and to kick-off the summer, Mercy Community Healthcare will host a free Drive-Thru Ice Cream Social outside the community health center’s Franklin location in the Williamson Square Shopping Center (1113 Murfreesboro Road) from 11 a.m. to 1 p.m. this Thursday, May 7. With the help of Blue Bell Ice Cream, the community is invited to bring the family and get socially distant, free individual cups of ice cream*, and make a donation to Mercy.

“The rise in unemployment means more and more in our community may turn to us for affordable healthcare – primary care and mental health services, like psychiatry and counseling, for children and adults,” said Cindy Siler, CEO of Mercy Community Healthcare. “The Big Payback couldn’t come at a better time, and we are grateful for the support of our mission.”

The Big Payback begins at 6 p.m. on Wednesday, May 6, and ends at 6 p.m. on Thursday, May 7. Donations may be made online at This 24-hour fundraising event is hosted by the Community Foundation of Middle Tennessee.

More than 20 years ago, Mercy Community Healthcare was founded in order to care for those in need of affordable healthcare. This mission continues and because of the COVID-19 pandemic, community support is needed more than ever before. Mercy’s goal is the fund 100 patient visits for the most vulnerable in our community. Thanks to a generous donor, all gifts up to $10,000 will be matched.

Mercy serves everyone – those who are uninsured and underinsured as well as individuals on TennCare, CoverKids, Medicaid and with most commercial insurances. Donations will directly help those who may have recently become unemployed because of COVID-19 who are trying to make ends meet and are finding it difficult during this time. It helps rid them of another worry – the cost of physical and mental health care.

*Available while supplies last.

Services Available at Mercy Community Healthcare

Amid the COVID-19 crisis, Mercy continues to offer a full-range of existing and enhanced services in both its Franklin and Lewisburg locations including primary care for children and adults, mental health services (psychiatry and counseling), and care coordination. Some telehealth services are available.

School-based counseling services also continue with Williamson County Schools, Franklin Special School District and Marshall County School.

Mercy is operating under COVID-19-specific protocols that comply with regulations from the CDC and government officials. Appointments must be pre-scheduled, and patients will undergo COVID-19 screening questions prior to their arrival. The community healthcare center also offers a discounted self-pay program based on family size and income.

Call 615-790-0567 to schedule an appointment at the Franklin location and 615-814-3400 for the Lewisburg location. Both locations are open regular hours. For more information about services, locations and hours, visit

About Mercy Community Healthcare

Mercy Community Healthcare was founded in 1999 as Mercy Children’s Clinic with a mission to reflect the love and compassion of Jesus Christ by providing excellent healthcare to ALL and support to their families. The nonprofit clinic, located in downtown Franklin, Tenn. added mental health and social services to begin its integrated care program in 2006, and moved to the location at Williamson Square Mall in 2009. Mercy was awarded a grant from the United States Department of Health and Human Services designating it as a Federally Qualified Health Center in June 2012.

As a result of this, Mercy began seeing adult patients, and Mercy Children’s Clinic transitioned to Mercy Community Healthcare. Mercy Community Healthcare seeks to reflect its mission of providing quality, experienced care to everyone – adults, children, insured and uninsured – throughout Middle Tennessee.