ChamberMember Spotlight

This week we sat down with Ilex Pounders, owner and founder of Made in TN.  You’ll find foods, home decor, gifts, and more at their Franklin and Nashville storefronts. 

How has being a part of the overall business community in Williamson County helped you?

At Made in TN, our focus is promoting local products and the community that we’re in has been so supportive of this concept.  One of the biggest ways that the businesses of williamson County help support us is by purchasing welcome gifts and event gifts for their clients and new hires from us as a taste of tennessee.

Why did you choose to become a member of Williamson, Inc.? How has your membership benefited you?

Being a part of the Williamson Chamber is a way for us to stay connected to the community and other businesses that might need our services or that may lead to helpful partnerships or contacts that would allow us to find relationships with businesses that provide other services we need to run our own business.

How and why did you first get started with your company? Tell us a little about them.

We started Made in TN as a way to offer the ease of locally sourced products in one location that otherwise would be found by purchasing from various markets and individuals across the state.  we love the talent and creativity that comes from makers in Tennessee and wanted to be able to showcase that to the country online, along with promoting them locally in our retail stores in the factory at franklin and the l&l Market in nashville.

Who should take advantage of your services?

Made in TN is the perfect place to source local gifts from souvenirs, individual birthday gifts, thank you gifts, or baby gifts to corporate gift baskets and more.  we offer custom gifts, nationwide shipping, and free in store pick up for a taste of Tennessee gift set.  many individuals and local businesses utilize us for gifts when hosting guest from out of town, recruiting new candidates, and more.

What sets you apart from the rest?

We are the only local retailer that is 100% locally sourced from items made in Tennessee and we pride ourselves on personalized customer service with options for in store gifting expertise, nationwide shipping, corporate branding options, local delivery, and bulk discounts.

How does customer service play into your culture? Why is customer service so important?

We exist to serve our customers well, so we emphasize maximum flexibility and personalization when it comes to assisting customers with choosing a local gift, creating a corporate gifting program with branding options, and more.  We always go the extra mile for our customers whenever possible.  As a local business supporting other local entrepreneurs, it’s imperative to us that we have great relationships with the community and serve them well.

Business Contact Information

Web:  shopmadeintn.com

Facebook:  https://www.facebook.com/shopmadeintn/

LinkedIn:

IG:  @shopmadeintn

Office #: 615-628-7134
Cell #:

Address: 230 Franklin Road, Suite 11X Franklin TN 37064